Refund policy

Returns & Exchanges

At BellaKate, we hope you love every piece you purchase. We understand that sometimes something isn't quite right, so we offer store credit or exchanges on eligible merchandise within the following timeframes:

In-store purchases: Within 5 days of purchase.

Online purchases: Within 5 days of delivery.

All approved returns are for store credit or exchange only. Refunds to the original form of payment are not offered.

Return Requirements

To be eligible for a return or exchange:

Merchandise must be unworn, unwashed, and unaltered.

All original tags must remain attached.

Items must be free of fragrance, makeup, pet hair, and damage.

Proof of purchase is required.

Items must not be designated as final sale.

Final Sale Merchandise

The following merchandise is final sale and is not eligible for returns, exchanges, or store credit:

Designer Brands

Celia B

Mestiza

Finley

Francis Valentine

Kleid

Cami USA

Additional Final Sale Items

Dresses priced at $300 or more at the time of purchase.

All sale and clearance merchandise.

Jewelry and scarves.

Beauty and personal care products.

Special orders and personalized items.

Gift cards.

We encourage you to review sizing and product details before purchasing final-sale merchandise. If you have questions about fit or styling, we're always happy to help!

Online Returns

To request a return or exchange, please email hello@shopBellaKate.com within 5 days of delivery, including your order number and reason for the return.

Once your merchandise is received and inspected, we'll notify you by email. Approved store credits or exchanges will be processed within 2 business days.

Damaged or Incorrect Merchandise

Please inspect your order upon arrival. If you receive merchandise that is damaged, defective, or incorrect, contact us immediately so we can help resolve the issue.

Additional Information

BellaKate reserves the right to decline returns that do not meet the requirements outlined above.

Questions before purchasing? We're always happy to help at hello@shopBellaKate.com.